Let’s face it. Dealing with people can just be down right hard at times. Have you ever walked away from a conversation with no idea what the person was trying to say? Have you ever THOUGHT you “got it” only to find out you totally misconstrued the message? Or maybe you remember a time when you
needed to say something but didn’t quite know how to get your point across. The way we communicate can make or break a deal, a relationship, or a job interview. It can dictate our social life or lack thereof. It’s something we do many times a day, every day, and yet most people have no formal training to do so. The effects of poor communication skills can be felt at home, in the workplace, school, or social setting.
Interpersonal communication skills are about more than just WHAT is said - it’s also about HOW, WHEN, and UNDER WHAT CIRCUMSTANCE. It’s about initiating, engaging, responding, and interpreting appropriately. It’s about the words we use and the words we don’t use. It’s about our own body language, verbal and non-verbal cues, our
listening skills, as well as effectively interpreting what others are saying or not- saying. It’s about understanding hidden messages and responding appropriately. Sometimes our skills just aren’t up to par.

WHERE DOES OUR COMMUNICATION STYLE COME FROM?  

The way we communicate is a learned behavior. We learn it from an early age by observing those around us. Unfortunately, sometimes we have models that don’t serve us well. Sometimes things need to be unlearned. Sometimes cycles need to be broken. Sometimes we never learned “social etiquette”. Finally, sometimes we just miss the cue. 

HOW CAN A PERSON UNLEARN BEHAVIOR PATTERNS?

The first step is the desire to do so. Taking responsibility and saying, “I need to change this” is half the battle. Working with a communications coach can help you identify your strengths and weakness in your personal style. Learning how to use your strengths to your best advantage, while learning how to employ some of the most basic rules in communication can help you replace some habits which have not served you well in the past. Remember, the more you practice a new skill, the better you get.  

WHAT ARE THE BENEFITS OF OVERCOMING POOR COMMUNICATION SKILLS AND MOVING FORWARD?

Enhancing your interpersonal skills enhances all areas of your life. Whether it means the difference in a job interview, promotion, or “fitting in” social situations, having good communications skills will expand your horizons and make life easier and less threatening on a day to day basis. In the end, effective communication skills can make or break any deal.


NOT QUITE SURE IF THIS IS FOR YOU?

  • Can you separate the emotion from the discussion?
  • Does shyness stand in the way of job promotions or expanding your social circle?
  • Do you often wish you had better “people” skills?
  • Do you know what messages you are REALLY sending?
  • Are your verbal and visual messages in sync with your body language?
  • Do you know the difference in hearing and listening?
  • Are you in control of your reactions or are they in control of you?
  • Can you differentiate between passive, assertive, and aggressive responses?
  • Are you effectively interpreting what you hear?
  • Do you know the benefits of “I” statements?
  • Can you identify your emotional triggers?
  • Do you practices the nuances of social etiquette?
  • Do you get the responses you want? read more…

 

 






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